FAQ

πŸ“₯ How do I receive my order?

All our products are digital downloads (PDF e-books).
After completing your purchase, you will instantly receive access to your files on the thank you page.

You will also receive an email with a download link.
If you don’t see it, please check your spam or junk folder.


🧢 Are these physical products?

No. All items sold on Crochevori are digital crochet patterns (PDF files).
Nothing will be shipped to your address.


⏱️ When will I get my files?

Immediately after payment.
Your download will be available right away β€” no waiting.


πŸ“§ I didn’t receive my email, what should I do?

First, check your spam/junk folder.

If you still can’t find it, please contact us at:
contact@Crochevori.shop
We’ll resend your files as quickly as possible.


πŸ“± Can I use the patterns on my phone?

Yes! Our PDF patterns are compatible with:

  • Smartphones
  • Tablets
  • Computers

You can also print them if you prefer.


🧡 Are the patterns beginner-friendly?

Yes. Most of our patterns are designed to be easy to follow, even for beginners.
We provide clear instructions to help you every step of the way.


πŸ’³ What payment methods do you accept?

We accept secure payments via:

  • Credit/Debit cards
  • PayPal
  • Apple Pay / Google Pay (depending on your device)

πŸ” Do you offer refunds?

Due to the digital nature of our products, all sales are final and non-refundable.

However, if you experience any issues with your files, contact us and we’ll be happy to help.


πŸ“¦ Can I share or resell the patterns?

No. All patterns are for personal use only.
Sharing, reselling, or redistributing the files is not allowed.


πŸ“© How can I contact you?

You can reach us anytime at:
contact@Crochevori.shop

We usually respond within 24 hours (Monday to Saturday).


πŸ’‘ Still have questions?

We’re here to help!
Feel free to email us anytime and we’ll assist you as quickly as possible.

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